Great businesses are driven by great experiences. That's why more than 14,000 small business owners rely on Ruby, the highly-trained team of offsite receptionists who handle all your calls with the perfect mix of friendliness and professionalism—at a fraction of the cost of an on-site hire.
Ruby is the only live virtual receptionist service dedicated to creating real, meaningful connections with callers, setting your business apart with every interaction. Our highly trained virtual receptionists answer calls and chats live, 24/7/365, saving you time so you can focus on what you do best. Ruby builds great relationships, from first impressions to lasting loyalty.
Make Stellar First Impressions
Ruby answers 100% of calls live with etiquette, expertise, and a desire to go above and beyond, and offers evening and weekend coverage for enhanced freedom and peace of mind. Wherever the day takes you, your callers are in good hands.
Delight English & Spanish Speaking Callers
With bilingual service included in every account, Ruby ensures English and Spanish-speaking callers always reach a friendly, professional customer experience expert excited to make the difference in their day—building trust and helping you win business. .
Work the Way You Want
Ruby's feature-rich mobile app gives you the tools to manage your service from anywhere. Easily update your status, call out from your business or personal line, share contact details, and view call activity, and more—all with the tap of a screen.
Ruby’s live virtual receptionists handle your calls with care—using your custom greeting, transferring calls to you wherever you are, even answering basic questions about your business when you’re not available. You'll rest assured knowing clients will each be treated warmly and professionally by a smart, cheerful receptionist.