COURSE CANCELLATIONS
COURSE CANCELLATION BY OSCPA
If we cancel a program, your registration fees are fully refundable.
CANCEL/REFUND
Customers can cancel registration from a course with the specific guidelines and fees. Refunds will be issued to the person who is registered for the program and can be processed by contacting OSCPA's Member Service Center at 614.764.2727 or [email protected].
Live Events (online & in person)
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14 days before the event
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Registration fee is fully refundable.
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13-8 days before the event
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Registration fee minus a 25% cancellation fee* is refundable.
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7-1 days before the event
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50% of the registration fee* is refundable.
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Day of the event/No show
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Registration fee* is forfeited for day of event cancellations or no-shows.
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* Fees cover speaker expenses and other guarantees.
REGISTRATION CANCELLATIONS: ON-DEMAND/SELF-STUDY
Cancellations made after the program has been accessed will forfeit the entire registration fee and materials. If you experience technical difficulty and are unable to view a program, you must contact OSCPA within 72 business hours upon the first access attempt, to receive a refund.
SUBSTITUTIONS
You may substitute another individual if you are unable to attend a program. If you are registered for a multiple-day event, substitutions are allowed for the entire event only. Please notify OSCPA’s Member Service Center at 614.764.2727 of registration substitutions prior to the event. (Please note: Non-members substituting for OSCPA members will be subject to a non-member fee adjustment.)
WALK-IN REGISTRATIONS
While we realize you cannot always plan in advance, we may not always be able to accept walk-in registrations at our events. The onsite program administrator will be able to provide you with the latest registration information. Full payment for any OSCPA event is due at the time of registration.
SOLD OUT & WAITLISTS
We make every attempt to estimate the number of attendees, however you may experience a “sold-out” situation due to space availability.
Some OSCPA programs allow for Waitlist registrations. Registration fees apply to programs in a wait-list status. Registrants on the waitlist are automatically enrolled into the program in the order of the waitlist as cancellations occur or capacity is increased. If we are unable to accommodate you, your registration fee is fully refundable. OSCPA will contact you within 14 business days regarding your waitlist funds.
INCLEMENT WEATHER
Should the weather warrant any concern for your travel safety and you want to verify if a particular event or meeting will be held as scheduled, visit the MyOSCPA portal, my.ohiocpa.com and look for an announcement on the homepage. When inclement weather results in the cancellation of a program, we will attempt to notify you as soon as possible via email and will include local news station information. As you know, inclement weather can strike quickly and may prevent us from making contact with all participants. Please make sure your email address and phone number is updated to ensure you receive inclement weather notifications.
DEATHS/SIGNIFICANT ILLNESS
If you are unable to attend a program due to a death, accident, or serious illness OSCPA may waive the no-show cancellation policy. Your registration fee will be converted to funds on your account. Please provide a written request to [email protected]