The Ohio Board of Tax Appeals held that certain financial authorization services are not taxable automatic data processing (ADP) or electronic information services (EIS).  

In CheckFree Services Corp. v. Harris, BTA No. 2019-43 (Oct. 10, 2024), it was determined that these nontaxable authorization services did not involve the service provider, CheckFree Services Corp., processing or accessing any information from the consumer’s financial institution. Rather, CheckFree simply conveyed a transaction request from a vendor’s point-of-sale system or bank ATM to the consumer’s bank and relayed the ‘Yes’ or ‘No’ response from the consumer’s bank back to the requesting equipment to authorize or deny the transaction. As was held in Marc Glassman, Inc. v. Levin, providing a response to an authorization request is nontaxable as long as the service provider is not processing or accessing the customer’s data to formulate the response. 

CheckFree claimed a sales tax refund for tax collected and paid on certain financial payment services offered to its customers. Upon denial from the Tax Commissioner, CheckFree appealed to the Ohio Board of Tax Appeals (BTA) claiming that its services were nontaxable personal and professional services, rather than taxable automatic data, or computer services. 

There were two services at issue on appeal: 

Debit Authorization– This service verifies whether a consumer’s account has sufficient funds to complete ATM or vendor transaction using a debit card. When a consumer attempts to withdraw cash or make a purchase, the vendor or ATM sends a digital transaction request to CheckFree, who relays that request to the consumer’s bank which responds with an approval or denial based upon the consumer’s balance. CheckFree then relays the response to ATM or vendor to approve or deny the transaction. 

Disbursement Authorization – This service is a bill-payment service which allows a bank’s customers to pay their bills automatically using CheckFree’s proprietary service. Based on a consumer’s requests through CheckFree’s online portal, CheckFree advances the consumer’s bill payments to the applicable vendor, and reimburses itself from the customer’s account, creating a seamless way for customers to pay their bills on time. 

The charges for these services consist of many different line-item charges that are necessary and integral to providing the services, such as charges for fraud detection, maintenance fees, enrollment fees and other service fees. 

The Board held that Debit Authorization charges are nontaxable based upon the holding in Marc Glassman, Inc. v. Levin, 2008-Ohio-3819, but that other related charges must be analyzed under the “true object” test to determine whether the true object of each was for nontaxable Debit Authorization Services or taxable ADP or EIS. The BTA further held Disbursement Authorization services did not constitute personal or professional services due to their automated nature, but that each pre-transaction charge must be separately analyzed to determine taxability.  

CheckFree has appealed the BTA’s decision to the Ohio Supreme Court.