“Staying at the forefront of smart, intentional change in your company can be tough," writes Arianna Campbell, shareholder and consultant, Boomer Consulting, Inc., in the November/December issue of CPA Voice. “Technology and best practices change quickly.”
Campbell highlights five trends that process managers, project managers and change leaders should keep in mind as they embark on new firm initiatives. One of these trends is to process metrics as part of overall firm KPIs.
“In any process improvement initiative, beginning with the end in mind is crucial,” writes Campbell. “We do this by establishing the key benefits to the company and its stakeholders, and these benefits should align with the firm’s strategic plan. The next step is to determine what will be measured to assess the progress of these changes.”
Once these KPIs are established, Campbell notes the importance of integrating them into the firm’s overall KPIs to ensure they are top of mind for the firm’s leaders.
To find out what the other four trends are, read the article available now in the November/December issue of CPA Voice.
Read the entire article available online now.
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