The Ohio Business Gateway (OBG) on September 5 implemented a targeted enhancement for CPAs to simplify and streamline the User Access Request process within the OBG Portal. 

This change reduces the number of steps required for Filing Administrators and Filers to request access to Accounts, Service Areas and Transactions. 

OSCPA members only have until December 2 before multi-factor authentication (MFA) becomes an OH/ID login requirement for the OBG.  Those practitioners who do not request user access and add their clients prior to Dec. 2 could lose access to filing and paying on the OBG for their clients.   

When users log into OBG for the first time with their OH/ID, they will be prompted to associate themselves to their company. See job aid First-time-login-to-OBG-with-new-OHID-Account   

Then the user can request access to a business. See job aid Requesting-Access-to-OBG-Existing-Account  

If the business that CPAs are requesting access to does not already exist on the OBG, the user will be prompted to register the business first. Please note CPAs should not register their clients’ business on the OBG. The business owner or direct employee must register their business on the OBG first before CPAs can request access. See job aid Requesting-Access-to-OBG-New-Account 

The Ohio Department of Administrative Services recently shared CPAs’ most common questions called into their OBG help desk, to read those please click here. For more information on the upcoming MFA requirement for the OBG, please click here.