Controller Series: Communicating for Connections with Coworkers, Customers, and Stakeholders

How you communicate with your internal and external customer can make or break your career! We all know how to talk, but how do we make sure we are really connecting with others? This course will discuss different personality styles and demonstrate the different ways to communicate information to them. See how recognizing their personality style(s) can turn communication breakdowns into breakthroughs.

Learning Objectives:

Distinguish the three types of misconceptions of communication

Identify the different types of personality styles in the workplace

Recognize how to communicate with the different types of personality styles effectively

Who will benefit:

Aspiring leaders and leaders of teams and organizations

This is an AICPA hosted webcast. You will launch the course from your OSCPA learning center portal. AICPA will issue and maintain your credits. Please make sure to download your CPE certificate from AICPA webcast portal at the conclusion of the webcast.