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19. Social Security Update

ID: 58620
Wednesday November 15, 2023 3:30PM - 4:45PM

- Diversify understanding of options for retirement benefits. 

- Become aware of updated benefit planning resources. 

- Explain updates to Medicare enrollment and other Social Security benefits.


Theresa Busher
Theresa Busher serves as the public affairs specialist for the Social Security offices of greater Dayton and Springfield. She has worked for the Social Security Administration since 1993, and has experience with all Social Security benefit programs, including retirement, disability and SSI. With her public affairs position, Theresa acts as a Social Security spokesperson, media liaison, and public educator. She resides in the south Dayton area with her husband Ed. They have 2 children in college and 3 children ages 14 to 9 at home. Other background: BA from Miami University in Speech Communication and Spanish.
Kelly Draggoo
Kelly Draggoo began her career with Social Security Administration in 2009 as an SSI Claims Specialist in Cincinnati. She was cross-trained in 2011 and began processing retirement, childrens, and survivor claims as well. She was recently promoted to her current position as the Public Affairs Specialist for the Cincinnati Metro area where she spends most of her time giving presentations to audiences seeking information about disability, retirement and our online services. Prior to joining SSA, she worked for Hamilton County’s Job and Family Services in Cincinnati for 8 years, so she is also very knowledgeable with public assistance programs, and the interaction between Medicaid and Medicare. Kelly is a graduate of the University of Cincinnati and holds a Bachelors degree in Psychology. She currently serves as a volunteer for the Greater Cincinnati Literacy Network tutoring adults seeking help learning to read. Kelly is a native Cincinnatian living on the west side of town with the greatest cat ever, named Sally Jean.