Leadership is all about influence. Positional power comes from the authority associated with your title. This is what most people think about when they hear the word ‘leadership.’ But influential power, which comes because of the relationships you build, is really what drives success. Influence is how ideas, and professional services, are sold. It’s how you get individuals to buy into change, including getting the green light for projects and getting team members to adopt process improvement recommendations.
In this module, you will learn about: