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Financial institutions news from around the web: April 8 – 12, 2024

Written on Apr 12, 2024

The agency received 70,000 card-related complaints from consumers last year, but complaints regarding checking and savings accounts jumped 33% from 2022, according to a report last week. 

Analysts say some lenders could lift their guidance when they report first-quarter results. 

JPMorgan Chase CEO Jamie Dimon weighed in on all manner of subjects in his latest annual letter to shareholders — taking particular note of the changing competitive landscape in financial services. And he warned that regulatory frameworks for banks may make delivering those services more expensive. 

As Google phases out third-party cookies, a shift is underway in the power dynamics of online customer data. Chase's newly announced Media Solutions platform is just a first move, as the banking industry decides whether to leverage its first-party data to fill the gap – and create new revenue opportunities. 

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