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Microsoft exploring use of ChatGPT in Word, PowerPoint, Outlook

Written on Feb 3, 2023

Microsoft is reportedly considering adding OpenAI’s ChatGPT technology to its office software, including Word, PowerPoint and Outlook. 

Users of Microsoft 365 may soon be able to use the software to generate text with simple prompts, a move that has the potential to improve efficiency and productivity by allowing users to perform tasks more quickly and accurately. 

One of the main features of OpenAI’s chatbot technology is its ability to assist users with language processing which could help users write more accurately and with fewer errors by suggesting alternative words and phrases as they type. It could also summarize long documents and highlight key points, making it easier for users to understand and analyze information. 

Microsoft could employ ChatGPT in Outlook to write replies to emails or summarize email threads. 

Incorporating ChatGPT into Microsoft software presents several challenges and concerns. 

Microsoft’s engineers and researchers have been working on developing tailored AI tools for writing emails and documents for more than a year, according to a report. They achieve this by using OpenAI’s machine-learning models on customers’ private data. 

Engineers are said to be figuring out ways to train the models using customer data without any of it being exposed to other customers or used for nefarious purposes. 

They’re also aiming to reduce errors, potentially driving consumers away from Microsoft’s popular software. 

Microsoft plans to enhance its Bing search engine with artificial intelligence from ChatGPT in an update launching as early as March. 

There is no timeline for when Microsoft may update its productivity software with OpenAI’s chatbot technology.