Now is not the time to silence different viewpoints; hearing divergent perspectives is essential to foster your best thinking. But before you begin to engage your team in conversation, it’s essential to understand the difference between dialogue and discussion.
“In a dialogue, teams explore complex and difficult issues from many points of view, with individuals suspending their assumptions and judgment,” writes Tiffany Crosby, CPA, OSCPA chief learning officer in the November/December issue of CPA Voice. “In discussion, different views are presented and defended with the intent of making a decision.”
Crosby says that in leadership, both are necessary.
“Collective thinking, shared visions and refined assumptions emerge from the interchange of dialogue and discussions.”
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