Podcast: The secrets to make your team more effective

Written on Jan 23, 2020

By Jessica Salerno, OSCPA senior content manager

There are nuances to creating a strong team when juggling different personalities, shifting deadlines and high expectations. Despite these challenges, a thriving team that exceeds expectations is possible with the right forethought.

“The first is just basic trust,” said Kristen Schmitt, the founder of Thrive to Lead. “If the environment is not one where people can be open, share feedback, communicate and feel like things are transparent then nothing else is going to work very well. The second thing is a commitment to shared vision or shared goals.”

Schmitt has 22 years of experience coaching formally and informally in sales and leadership environments and joined the most recent episode of The State of Business podcast to discuss the mechanics of what makes a team successful.

The leader is usually looked at as the person who makes the team successful, but while Schmitt said they do have a crucial role to play, “everyone else is responsible as well for contributing, working hard, respecting others and focusing on the goals.”

“Leadership is both positional and non-positional,” she said. “And that's how anyone within their role can continue to develop themselves in terms of their leadership and or professional effectiveness.”

Sharing a consensus on the overall goals of the team is another critical aspect, Schmitt said. When there is confusion or disagreement as to what the end should look like, that’s when a team can start to split in different directions that don’t serve to accomplish the true purpose.

Coming to a consensus on the objectives and how those will be achieved puts everyone on the same page, she said, and it’s a discussion that hopefully creates buy-in from all members of the team.

“Strong teams can move faster,” Schmitt said. “They can pivot when needed. They identify challenges as they arise, and they identify them more quickly. So, when something goes sideways, there's more discussion of how do we fix this? What do we learn from it? And let's move forward.”

Listen to the podcast episode here.

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